If for some reason you would require us to process a refund for your purchase, you are entitled to request a refund at any point prior to the delivery of your Runescape Gold. However, payments for orders which were successfully delivered shall not be refunded for any reason. We also reserve the right to refuse service, if deemed necessary, and refund any relevant transactions. Refund details and relevant timeframes shall be provided by an authorized representative that can be contacted through our contact form. The payment processing fee of 3% on the original payment will not be returned in case of a refund.